Shipping Policy
Shipping Policy
Thank you for choosing Reneue! We are committed to delivering your orders in a timely and efficient manner. Please take a moment to review our shipping policy before making your purchase.
Shipping Zones:
We do ship internationally
Processing Time:
Orders are usually processed within 1-2 business days from the date of purchase. During peak seasons or sales events, processing times may be slightly longer, and we appreciate your understanding.
Shipping Methods and Carriers:
We offer the following shipping options:
Standard Shipping: Delivered within 3-7 business days, depending on the destination. We use reliable national carriers to deliver your package safely.
Express Shipping: Delivered within 1-3 business days, depending on the destination. For urgent orders, you can select express shipping at checkout for a faster delivery service.
Shipping Rates:
Shipping rates are calculated based on the total weight of the items in your cart and the shipping method selected. You can view the shipping cost at checkout before making your payment.
Tracking Your Order:
Once your order has been dispatched, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your delivery and its estimated arrival time.
Undeliverable Packages:
In the event that a package is deemed undeliverable due to an incorrect address or other reasons, we will attempt to contact you to correct the issue. If we are unable to reach you within a reasonable timeframe, the package will be returned to our warehouse, and a refund minus shipping costs will be issued to your original payment method.
Order Status and Support:
If you have any questions about the status of your order or need assistance with tracking, please don't hesitate to contact our customer support team. You can reach us via email at orders@reneue.co
Shipping Delays:
While we strive to ensure timely deliveries, please note that unforeseen circumstances such as extreme weather conditions or carrier delays may occasionally impact delivery times. In such cases, we will do our best to keep you informed and resolve any issues promptly.
Returns and Exchanges:
For information on returns and exchanges, please refer to our Returns Policy
Thank you for choosing Reneue! We are committed to delivering your orders in a timely and efficient manner. Please take a moment to review our shipping policy before making your purchase.
Shipping Zones:
We do ship internationally
Processing Time:
Orders are usually processed within 1-2 business days from the date of purchase. During peak seasons or sales events, processing times may be slightly longer, and we appreciate your understanding.
Shipping Methods and Carriers:
We offer the following shipping options:
Standard Shipping: Delivered within 3-7 business days, depending on the destination. We use reliable national carriers to deliver your package safely.
Express Shipping: Delivered within 1-3 business days, depending on the destination. For urgent orders, you can select express shipping at checkout for a faster delivery service.
Shipping Rates:
Shipping rates are calculated based on the total weight of the items in your cart and the shipping method selected. You can view the shipping cost at checkout before making your payment.
Tracking Your Order:
Once your order has been dispatched, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your delivery and its estimated arrival time.
Undeliverable Packages:
In the event that a package is deemed undeliverable due to an incorrect address or other reasons, we will attempt to contact you to correct the issue. If we are unable to reach you within a reasonable timeframe, the package will be returned to our warehouse, and a refund minus shipping costs will be issued to your original payment method.
Order Status and Support:
If you have any questions about the status of your order or need assistance with tracking, please don't hesitate to contact our customer support team. You can reach us via email at orders@reneue.co
Shipping Delays:
While we strive to ensure timely deliveries, please note that unforeseen circumstances such as extreme weather conditions or carrier delays may occasionally impact delivery times. In such cases, we will do our best to keep you informed and resolve any issues promptly.
Returns and Exchanges:
For information on returns and exchanges, please refer to our Returns Policy